Privacy Policy

Last updated: 3 October 2026

1. Information we collect

When you contact us to order honey (via WhatsApp, Instagram, email or our contact form), we collect only the information needed to process and ship your order: your name, delivery address, phone number and order details. We do not operate an online checkout and do not store credit card details on this website.

2. How we use your information

We use your information solely to communicate with you about your order, arrange DHL shipping, and provide after-sales support. We do not sell, rent or share your personal data with third parties for marketing purposes.

3. Shipping partners

We share your name, address and phone number with DHL Express solely to deliver your order. DHL handles this data under its own privacy policy.

4. Data retention

We keep order records only as long as needed for customer service, warranty and legal compliance. You may request deletion of your data at any time.

5. Your rights

You may request access to, correction of, or deletion of your personal data by contacting us on WhatsApp at +967 739 534 624 or via Instagram @royalyemensidrhoney.

6. Cookies

This website does not set tracking cookies. Third-party platforms (WhatsApp, Instagram, DHL) may set their own cookies when you visit their links.

7. Contact

For any privacy question, please contact us via WhatsApp or see our Contact page.

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