Terms & Conditions

Last updated: 3 October 2026

1. Products

We sell 100% raw, single-origin Yemeni honey. All prices are listed in Omani Rial (OMR) and exclude shipping. Product images are representative; natural honey varies in colour and texture by harvest and may crystallise naturally, which does not affect quality.

2. Orders

Orders are placed and confirmed via WhatsApp. A contract is formed only when we confirm availability and the final price including shipping. Stock is limited; rare harvests sell out quickly.

3. Payment

Payment details are agreed per order via WhatsApp. We do not store payment card data on this website.

4. Shipping

We ship worldwide via DHL Express (typically 7–10 days). Delivery times are estimates and may vary due to customs or delays outside our control. Customers are responsible for any import duties or taxes in their country.

5. Health disclaimer

Our honey is a food product. Statements about traditional use are not medical claims. Honey is not intended to diagnose, treat, cure or prevent any disease; consult a qualified health professional for medical advice. Honey should not be given to infants under 12 months.

6. Liability

Our liability is limited to the purchase price of the goods. We are not liable for indirect losses or for delays caused by couriers or customs.

7. Governing law

These terms are governed by the laws of Yemen (Hadramout), where the business is based. For disputes, please contact us first so we can resolve them amicably.

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